Frequently Asked Questions

What is your phone number?

450 - 444 - 8777

How to choose the right frame?

The frames are identified inside the branch by parameters indicating their sizes in width, size of the nose and length of the branches so that it is best adjusted to your physiognomy it must respect the sizes of your face when choosing a frame with the right diameter.

Taking measurements and adjusting glasses. Why do I need to meet an optician?

It is important to be present when adjusting glasses and taking measurements, because glasses are adapted to each person.

What is the difference between an optician, optometrist and ophthalmologist?

The optician is the prescription specialist. He takes care of everything related to the choice of frames, ophthalmic lenses and contact lenses. The optometrist does the complete eye exam and the ophthalmologist takes care of eye-related operations.

What is blue light and how does it affect my vision?

Blue light comes from the exposure of our eyes to screens (computer, phone, tablet and television), which is the largest source. Our anti-blue light glasses with or without correction are designed to protect your eyes from long exposure to harmful blue-violet light. They help reduce eye fatigue.

What should I do if I want to put my prescription in the frames sold on the website?

We accept putting a prescription in a frame from the internet. On the other hand, there is a risk of breakage in the laboratory, because they are frames of low quality. We disclaim any responsibility in the event that the internet mount breaks in the laboratory.

How often should you have an eye exam?

In general, people aged between 3 and 29 have their eye exam every 2 years. From the age of 30, it is advisable to have an eye exam every year. However, there are always exceptions.

How does delivery work?

Glasses delivery takes 20 minutes. The optician does the complete adjustment, he checks with the client if the vision is adequate, he explains the do's and don'ts with glasses.

For an eye exam for children, at what age should they be examined?

from 3 years !

Eye Emergency: What to do and when to consult in case of problems with your eyes?

If you have an eye emergency contact us at 450-444-8777.

Dry eye: what are the causes and solutions?

There are several causes that can cause dry eye. The best solution is to make an appointment with our optometrist at 450-444-8777. She will be able to take a closer look at what is causing your dryness.

What does my prescription mean?

Talk to our opticians if you have any questions about your prescription. Call 450-444-8777.

Why should we protect our eyes from the sun? Can this affect my eyes?

UV protection is ESSENTIAL. Constant exposure to UV rays can negatively affect the eyes. For example, cataracts are caused by long exposure of the eyes to the sun over the years.

What are the different costs when I go to the store?

We have very affordable prices for all budgets. Don’t hesitate to come see us! 450-444-8777.


For any further questions or information, please feel free to contact us. We will be happy to respond to you quickly! Telephone: 450.444.8777

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